Before sign up or subscribing or buying services from Fiber Grid Services, please review Terms and condition which define your rights and responsibilties as a Client of Fiber Grid.
Fiber Grid do not monitor the use of services by clients. We do not do packet sniffing, deep packet inspection, port mirroring or maintain any activity log.
Fiber Grid reserves the right to modify, amend or revise Terms and condition and any other information on the site at any time. It will be the responsibility of the client to review the Terms and condition from time to time.
Fiber Grid will never share your private info, sell your info or data to third party. We are obliged to cooperate with the authorities in investigation or any suspected or alleged crime or civil wrong doing.
Our Hosting Policy do not allow hosting of Irc, ircd, botnets, child pornography, spamming, mass mailin, network scan, hacking, phishing, dos or ddos, sync or floods, trojans.
Our money back guarantee is valid for 3 days from the sign up. And it is only valid for the new clients who sign up with us. Existing clients cannot claim money back guarantee if they have or had services with us.
We have month to month contract and could be cancelled any time. In case of cancellation of service then you.
All the services are covered under our Service level agreement. Each service has it’s own SLA for details please contact us.
Network level SLA is 99.9%
Power Supply is 100%
And you are entitled for credit if we fail to provide the SLA
If you are not 100% satisfied with your purchase, within 3 days from the purchase date, we will fully refund the cost of your order. The refund policy is valid for the order placed by the new clients. This policy is not eligible for existing clients who have active service with us or had used our services in the past.
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.